Lighthouse | For Business Management

The pressure on office and business managers in surgery centers has never been higher. Payers are paying more slowly and with a higher percentage of denials. Surgeons and other shareholders are relying on distributions from their shares. Workloads are increasing and staffing isn't. Managers need tools to measure their team's effectiveness and to keep output high. They need to feel confident that their team is working as efficiently as possible so that all collectible money is being recovered.

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Office and business managers have confided in us that they used to feel overwhelmed, uneasy, and often frustrated as they have tried their best to make sure the center collects everything possible. Many have admitted that despite their best efforts and intentions, there hasn't been a good way to enforce the policies they have established and/or make sure that money isn't falling through the cracks.

Keeping track of all the accounts, how often they are being worked, and how successful their collectors have been is becoming increasingly important. LaClaro Lighthouse is an incredible tool that allows managers to more effectively manage their teams.